Modified Version Contents & Deliverables

Quality Control Manual - The Quality Control Manual (QCM) is the top level of documentation, intended to convey your companies Quality Policies to your staff and customers. It is the most important quality document in your company. All other quality documents, procedures and forms support and verify what your QCM promises.

Your Quality Control Manual will:

Be simple and easy to use

Follow ISO 9001:2000 format

Satisfy ISO requirements

Be easily modified for improvements

Quality Systems Manual - The Quality Systems Manual (QSM) is the “how to” of your Quality Management System. It contains the required procedures for your system including the forms and records needed.

Your Quality Systems Manual will:

Be simple and easy to use

Follow the format of your QCM

Flow chart critical processes

Contain procedures

Catalog records and forms

6 Procedures Required by ISO + Purchasing - We have created detailed procedures that include all of the basic controls required by ISO 9001:2000. Your procedures will specify responsibilities and record requirements. They may be implemented immediately "as is" for Fast Track certification. As a bonus we include a purchasing procedure to detail the record requirements of 7.4.

Procedures Include:

Control of documents

Control of records

Internal audits

Control of nonconforming product

Corrective action

Preventive action

Purchasing

Supporting Forms and Records - The forms and records you use in your operations and processes are the backbone of the Quality Management System. They prove you are fulfilling the policies and procedures set forth in your QMS.

We have developed forms that are ready to use, yet may be modified as required.

Forms and Records:

Are easy to use and maintain

May be modified or revised easily

Verify your quality activity

Fulfill the intent of ISO

Listed on the included master log

The Epsilon Implementation Helps Manual.

This unique manual was created specifically for the Quality Documentation Program. Step-by-step instructions guide you through the implementation process.

Features include:

A guide for the New Quality Manager

Adding Your Documents to the Program

Creating Your Implementation Time Line

Section-by-section Overview

Fast Track Tips to Certification and much more

Project Deliverables - You receive your documentation in both electronic and hard copy. You will own and may copyright your documentation and it will be yours for future modification as required.

Your documentation program will include everything needed to implement your new Quality Management System immediately.

Free Support - Epsilon Quality clients receive unlimited Email/Phone support.

Quality Documentation Plan Deliverables:

Master Document – Reproducible for distribution.

Controlled Manuals – Bound, numbered and issued to management/employees (max. 2).

Color-Coded QMS Binder – Following the format of your QCM. Binder is used to maintain documents critical to the QMS.

CD – Includes all of your quality documentation in electronic format. Documentation is in Word and excel formats.

We also include your manuals in Adobe Acrobat format, (pdf.) for easy electronic transfer.

The Epsilon Implementation Helps Manual - Provides a valuable guide for getting the most from this package. Also includes important information for ISO certification.